Manager Review and Approval Workflow
Designed ADP’s secure payroll approval workflow for managers, replacing unsafe manual practices (emails and screenshots) with a dedicated, compliant, and scalable system that safeguards payroll data and streamlines approvals.
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Research & discovery: Conducted interviews to identify decision points and risk areas.
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Design & prototype: Collaborated with product, engineering, and compliance to address a critical client requirement—securing their commitment.
The Challenge
Create a secure, intuitive way for managers to review and approve payroll runs, reducing errors, aligning with ADP’s compliance standards, and providing clear visibility into pay groups. Stakeholders initially weren’t aligned on the true problem or direction.
Breakthrough
Visual maps of the current process aligned teams and focused discussions on the real problem, unlocking momentum toward a viable solution.
Prioritization Matrix
Impact
Launched as ADP’s Manager Review & Approve Payroll feature. The solution proved successful enough for ADP to commercialize it as a premium offering.