IK

Training and onboarding

How might we move from a system that of mistrust to a system that educates and fosters trust in its functionality, leading new hires to develop favorable perceptions of the application overal and shorten the time to proficiency.

My Role: Stakeholder Interviews, Problem Map, Process Map, Network Map, Prototype, Test

Timeline: 16 Weeks

Optimizing workload distribution

How might we streamline account management in Compas to increase analysts’ and managers’ focus on working accounts by minimizing time spent on organizing and prioritizing?

My Role: Product Design, End-to-End Visual Design

Timeline: On going

Note taking feature redesign

How might we redesign the note feature to cut time in writing and ease the reading of the notes on the account?

My Role: User Research, User Interviews, Journey Mapping, Sketching, Wireframing, Screen Flows, Visual Design, Interaction Design

Timeline: 16 Weeks

ExhibitBackdrops.com homepage redesign

How might we redesign EB's homepage to help the user understand our product line and quickly find the printed fabric solution they need?

My Role: Quantitative and qualitative research, User persona, Journey maps, Competitor analysis, Prototype the solution, User testing, Create web graphics, Collaborated with developers

Timeline: 3 Weeks

Snack4Snack fun project

How might we diversify the office snacking practices?

My Role: I created this project my own entertainment while being furloughed. I sketched and used illustrator to finalize the logo the prototype is built in Adobe XD

Timeline: 2~ Weeks

Redesign of a government website

How might we redesign Energy.gov to be a go-to hub for information about green living and alternative energy sources?

My Role: Our team of four completed interviews collected survey data and performed usability tests. We analyzed the research data together. I ideated, sketched, and prototyped the solution, and develop the design system.